Terms and Conditions

• Delivery Policy
• Returns Policy
• No Tolerance Policy Regarding Fraud
• Privacy Policy

Our Delivery Policy

• Quick delivery: We aim to despatch and deliver your order to you as quickly as possible.
   
• Delivery Method and Cost: Your selections will be delivered to your door via Courier. Orders under $100 will cost $6.00, Orders over $100 will be freight FREE. Please select the relevent freight charge when processing your order.
   
•  Signature Required: All deliveries will  require a signature unless specifically stated by you in the comment section of your order. On receipt of your Goods, please inspect the carton for damage before you sign for them.
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• Delivery Times: We aim to deliver within 2-3 days in the North Island and 3 -4 days for the South Island providing your item is in stock.  All back orders will be delivered within 10 days unless personally notified.  Please be aware cot orders may take upto 6 wks, and Mountain Buggies upto 3 wks. If you have an urgent order pplease contact us 09 444 6205

Returns Policy

We are happy to  offer an exchange, refund or credit note, for goods returned within 7 days of purchase. All goods must be returned in original packaging, unused with all tags attached. Returns freight cost are customers expense. If you have product you wish to return please contact the shop (09 444 6205).We will endeavour to action  all refunds/credits within 7 working days of receipt

We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Please note we do not exchange or refund products purchased on special or that are end of line, so we ask that you choose carefully.
 
Warranty Claims:If goods are faulty,please contact our shop 09 444 6205.Goods will be returned to the wholesaler who  will repair or provide a replacement free of charge under the Consumer Guarantees Act.
 

No tolerance policy regarding Fraud

Privacy Statement

• Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
     
• Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
   
• Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.
   
• Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.